Everything you need to know about IPFly’s API service, data, and billing.
General Questions
What is IP geolocation and how does it work? +
IP geolocation determines the physical location of an IP address. Our system uses a combination of proprietary data, public databases, and machine learning to map IPs to geographic locations with high accuracy.
How accurate is your geolocation data? +
City-level accuracy is approximately 95–98% for most regions. Country-level accuracy exceeds 99%. Accuracy varies by region and depends on local internet infrastructure and data availability.
What's the difference between free and paid plans? +
Free plans include basic country-level geolocation with daily limits. Paid plans offer city-level data, threat intelligence, higher accuracy, more requests, VPN detection, and dedicated support.
How often is your database updated? +
Our geolocation database is updated daily with new IP assignments and location data. Threat intelligence feeds are updated in real-time as new threats are identified.
Technical Questions
What's your API response time? +
Our average API response time is under 50ms for geolocation lookups. Response times may vary based on your location, network conditions, and current server load.
Do you support IPv6 addresses? +
Yes, we fully support both IPv4 and IPv6 addresses with the same accuracy standards.
What data formats do you support? +
We support JSON responses by default. XML format is available for enterprise plans. All responses include standardized fields for easy integration.
How do you handle mobile IP addresses? +
We have specialized algorithms for mobile carrier IPs that provide carrier information, connection type, and approximate location based on network infrastructure data.
Can I use your API for real-time applications? +
Yes. With response times under 50ms and a 99.9% uptime SLA on paid plans, we're designed for real-time production use cases.
Do you offer bulk IP lookup? +
Yes, bulk IP lookup is available for paid customers. Look into documentation to get more integration help.
Threat Intelligence
What threat intelligence data do you provide? +
Our threat intelligence includes VPN/proxy detection, Tor exit node identification, cloud provider detection, relay detection, and proxy type classification.
How accurate is your VPN detection? +
Our VPN detection accuracy exceeds 98% for known VPN services. We continuously update our detection algorithms to identify new VPN providers and techniques.
Do you detect residential proxies? +
Yes, we have advanced detection methods for residential proxy networks and other sophisticated anonymization services that traditional detection might miss.
Usage & Integration
Is there a requests limit on API requests? +
Yes, rate limits vary by plan. We are providing also Maximum plan with no limits (unlimited quota requests). Please look into our pricing for more details.
What programming languages do you have SDKs for? +
We provide official SDKs for JavaScript, Python, PHP, Ruby, and C#. Please check our documentation for details.
Do you provide X-Header usage notifications? +
Yes, X-Header info is available on all plans for real-time notifications about quota usage, usage limits, and current plan name.
Billing & Support
Can I upgrade or downgrade my plan? +
Yes, you can change plans at any time. Upgrades take effect immediately with new plan. Downgrades take effect at the next billing cycle.
What payment methods do you accept? +
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Google Pay, Apple Pay, Amazon Pay and cryptocurrency.
What's your SLA for paid plans? +
We offer 99.9% uptime SLA on all paid plans. Premium and Enterprise plans include higher SLAs with financial guarantees.
How can I contact support? +
You can reach our support through email at [email protected] or via ticket system in your dashboard. Paid users get priority support with faster response times.
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Still have questions?
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